If you are using an Orderman device, please make sure it is configured as shown in the image. If you are using ADB (Developer mode), you will not be able to perform transactions that require a PIN.
Warning!
V případě Orderman zařízení se může stát, že operační systém částečně ukončí aplikaci Genius mobile pay ve spojení s doplňkem Genius mobile pay Girocard Plugin během probíhající SoftPOS transakce. Vhodnou konfigurací zařízení Orderman, resp. Android POS zařízení, lze snížit riziko přerušení procesů během SoftPOS transakce.
This behavior usually occurs only sporadically and depends on the specific device.
The following configurations can help significantly reduce the likelihood of the application being terminated by the system.
Energy and Battery Optimization
• Vyloučit aplikaci Genius mobile pay z optimalizace baterie systému Android.
• Vyloučit Genius mobile pay Girocard Plugin z optimalizace baterie systému Android.
• Allow background activity.
• If possible: Disable Doze / App Standby restrictions.
Automatic startup and background operation
• Activate Autostart for both applications.
• Do not restrict background execution.
Whitelist / Kiosk configuration (if possible via MDM or device settings):
• Whitelist Genius mobile pay.
• Whitelisttovat Genius mobile pay Girocard Plugin.
• Optional: Kiosk mode.
Avoid other apps
• Minimize the installation of additional applications.
• Avoid background services that consume a lot of resources.
These measures can reduce the likelihood of processes being interrupted, but they cannot prevent it entirely. Process management in Android essentially allows the system to terminate apps at any time when system resources are needed.