The minimum version of iOS is 17.x installed on iPhone.

Update to the latest commercially available version of iOS for the best experience.

If you're a member of Apple's Beta Software Program, only install iOS betas on non-business-critical devices. After you upgrade to a beta version of iOS, you will not be able to revert to an earlier commercially released version of iOS and continue using Tap to Pay on iPhone. Instead, you will need to use the beta version until a new commercial version of iOS is released.

Currently, Tap to Pay on iPhone with GP tom is only available in Germany. We are working on adding new countries and will update you soon.

If you'd like to see a full list of countries supported by Tap to Pay on iPhone, you can check out the following page.

With Tap to Pay on iPhone, you can accept any form of contactless payment, including Apple Pay on iPhone and Apple Watch, other digital wallets and payment services, and contactless debit and credit cards. You can currently accept all Visa and Mastercard cards.

On the PIN code entry screen, tap Accessibility Options and turn on Accessibility Mode for PIN code entry.

When accessibility mode is enabled, the device will read aloud the following instructions for entering the code PIN:

- Tap once for 1, tap twice for 2, etc. Tap ten times for 0.
- Pause between taps. The device will play a sound to confirm the entry of each digit.
- Swipe two fingers to the right to confirm the code entry PIN.
- Swipe two fingers to the left to delete the last digit entered PIN.
- Swipe two fingers down to cancel the payment.
- Swipe two fingers up to read aloud the number of digits entered PIN.

Use the side buttons on your iPhone to adjust the volume as needed.

To turn off accessibility mode, tap Turn off accessibility options.

Entering PIN will stop after 5 minutes. Accessibility mode will automatically turn off when the Tap to Pay interface on the iPhone is closed or rejected.

You can turn on the Tap to Pay screen lock setting in GP tom to lock your device screen while you enter the PIN code. After the customer completes or cancels entering the code PIN, unlock the device and continue the transaction.

On iPhone, go to Settings > GP tom and turn on Tap to Pay Screen Lock.

The business name that appears in the interface is set based on the name of your location. If the display name is incorrect, please contact our support.

When you accept the Tap to Pay on iPhone Terms of Service, your unique merchant ID (which you get by signing a contract with Global Payments), merchant category code and your business name will be linked to Tap to Pay on iPhone.

Merchant ID (MID) Tap to Pay on iPhone uniquely identifies your business as a merchant that can accept payments through our company. If you accept payments through multiple payment providers, each provider will assign you a separate merchant ID.

In the Tap to Pay on iPhone welcome email, follow the Apple Business Register link and sign in with your Apple ID. Confirm your business information to view your Tap to Pay on iPhone connection and your merchant IDs.

First, sign in to Apple Business Register using the link in the Tap to Pay on iPhone welcome email. Confirm your business information to view your Tap to Pay on iPhone connection and your Merchant ID.

From the list of merchant IDs, select Remove and confirm each merchant ID to unlink your Apple ID to Tap to Pay on iPhone.

When the Merchant ID list is empty, your Apple ID is no longer linked to Tap to Pay on iPhone.

This means that the customer is using a contactless card that is not supported by our company. For example, a foreign customer may have a card that is not commonly accepted outside their region. We try to support as many payment cards and methods as possible.

The performance of contactless cards can vary depending on the design of the card, such as the card material or the location of the antenna. As a result, some cards are easier to load than others.

To ensure a successful card read, try the following procedures:

- First, ask the customer to hold their contactless payment card directly on the device with the chip on the left side and the longer side of the card aligned with the edge of the tapping surface for a few seconds.
- If the card still fails to read, ask the customer to slide the card and center the chip directly over the cutout on the device.
- If the contactless card remains unread without any feedback from the interface, the card may have a damaged antenna or may not work with contactless payments.

To view the Tap to Pay connection on iPhone, you must use the Apple Business Register link from the welcome email. You will receive this email after you accept the Tap to Pay on iPhone terms of service in the payments app on your device.

Make sure you sign in to Apple Business Register with the same Apple ID you used to accept the Tap to Pay on iPhone terms and conditions on your device.

You can submit a request for help in the Apple Business Register app. Log in to your Apple Business Register account and go to Tap to Pay on iPhone. From the navigation bar, select Help and submit a request for assistance to the Apple Business Register support team.

You can remove the existing Apple ID associated with your business and then re-accept the Tap to Pay on iPhone terms of service with your preferred Apple ID.

- First, sign in to Apple Business Register using the link in the Tap to Pay on iPhone welcome email. Confirm your business information to view your Tap to Pay on iPhone connection and your Merchant ID.
- In the Merchant ID list, select Remove and confirm to unlink your Apple ID to your business account.

The next time you open the payment app, you will again be prompted to accept the Tap to Pay on iPhone Terms of Service. Accept the terms using your preferred Apple ID.

Go to the Apple Business Register for Tap to Pay on iPhone page and sign in with the same Apple ID you used to accept the Tap to Pay on iPhone Terms of Service.

See Tap to Pay on iPhone in Using Apple products on corporate networks.