Frequently asked questions

On what devices can the solution be operated?

Any Android 8.x and above device that has an NFC chip in it. The app doesn't work on an Apple device.

Where can I get the app?

The app will be available to install from the Google Play Store. You need two apps - the GP tom app that you will use (downloadable here) and the GP tom PIN app, which will only be called up if you need to enter PIN on your customer card (downloadable here). Both apps must be installed!

Is the security sufficient?

Together with the card associations we have developed the most secure card payment environment. Thanks to the variable PIN keyboard, which changes the position of the numbers, PIN is entered differently each time and cannot be reversed.

Who is the app suitable for?

There is no field where GP tom cannot be used. After all, it is currently used by over 200 different professions and disciplines. The application will be appreciated, for example, by freelancers or small entrepreneurs with smaller transaction volumes who need to accept payment cards occasionally or are often on the move (e.g. at festivals or markets).

When will we support other card products - AMEX, JCB, Diners, UnionPay?

We plan to expand the schemes in 2022.

Does the solution support meal voucher cards?

We support all meal voucher cards that are issued under the Visa and Mastercard schemes. They are: Edenred, Up, Our meal voucher.